Services Offered

Refill Your Prescriptions by Phone

Instructions for using Automated Telephone Prescription Refill System
This system is for REFILLS ONLY and cannot be used to pick up a prescription at the window.

• Request your refill as early as you wish, but at least ten days before you run out of medicine.
• You must use a touch-tone phone. If you do not have a touch-tone phone, mail in the refill prescription request you received with your last prescription.
• Have your prescription handy because you will need to provide your prescription numbers.
• Dial 601-364-1270 locally or -1-800-949-1009, enter "1," then extension 1270.
• Enter your full social security number, followed by the pound (#) sign.
• Press "2" to reach the Pharmacy Options, then press "1" for refills.
• Enter your prescription number (found on the prescription bottle labels) followed by the pound (#) sign.
• While in the Pharmacy Options, you may press "2" to check on the status of a prescription or you may press "8" to speak with a Pharmacy Technician between 8 a.m. and 4 p.m. Monday through Friday.

Refill Your Prescriptions Online

About the Internet Prescription Refill System
YOUR FAMILY OR CAREGIVER CAN HELP WITH THIS! This system is for REFILLS ONLY and cannot be used to pick up a prescription at the window.

• Request your refill as early as you wish, but at least ten days before you run out of medicine.
• You must be registered with the My HealtheVet website. To register, go to www.myhealth.va.gov and follow the instructions for registration.
• Have your prescription vials handy because you will need your prescription numbers.
• Access www.myhealth.va.gov and click on "My Care" and "Refill Prescriptions."
• Click on the box next to the prescription number you want refilled.
• When you are finished requesting your refills, click "Submit."
• You may also check on the status of your prescriptions using My HealtheVet.

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking.