Three full-time Patient Advocates are available to help you and your family with any problems or questions you may have about your stay.  If you have any concerns, complaints, compliments, or you just need information or assisstance, the patient advocates are available Monday through Friday from 8:00 a.m. to 4:30 p.m. on the first floor of the main hospital building (room D-114A) or you can reach Ruth Thornton our Lead Patient Representative by dialing 601-362-4471 extension 1253.

Contacting a Patient

If you come to visit a patient you may wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o G.V. (Sonny) Montgomery VA Medical Center
1500 E. Woodrow Wilson Drive
Jackson, MS 39216-5199

For the location of an inpatient or their phone number, dial the Medical Center at (601) 362-4471 and press 2.

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

• Within Jackson, MS metro area: 601-362-4471
• Outside of the Jackson, MS calling area:
  Toll-free 1-800-949-1009
• If you are sick and wish to speak to a nurse, press 6.

Schedule an Appointment

To schedule an appointment, please contact us at 601-368-4492, or visit My HealtheVet.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is 601-362-4471 ext. 1253.

Compensation and Pension

To speak with someone in compensation and pension, call the Medical Center at 362-4471 (or 1-800-949-1009), then press 8.

Inquiry Routing and Information System

VA has establised an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact our Public Affairs Office at (601) 368-4477.

Webmaster

To report problems with this website, please contact the Webmaster.